March 31, 2020

U of L Health expands telehealth program in response to COVID-19 outbreak

By Eli Hughes —

U of L Health announced March 26 they are expanding their telehealth program in order to continue to treat patients while maintaining a social distance.

This telehealth program allows patients to have an appointment with their doctor over video chat. This service will be available to current U of L health patients as well as qualifying new patients.

“This is something that had been on track for a launch later this year,” said Wade Mitzel, chief operating officer of U of L Physicians.

“But given the current need to reduce contact and increase precaution, we fast tracked the launch in order to give our patients peace of mind, with a convenient and safe way to access their provider.”

Patients who wish to set up an appointment can do so by calling their primary care number at 502-588-4343. If it is determined that a telehealth appointment may be beneficial, the patient will be able to set up a video call with their provider.

U of L Health assures patients that these calls are secure and HIPPA compliant. The calls will also not be recorded or stored in any way.

Providers can use these appointments to assess possible COVID-19 symptoms as well as to treat minor illnesses like a common cold or flu. Providers will also be able to prescribe medication or recommend over the counter options when needed.

When necessary the provider can refer the patient to a specialist, a U of L health location or an emergency medical center.

File Graphic // The Louisville Cardinal

 

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